Cosmetics OEM processing factories collaborate with merchants to customize and process high-quality cosmetics

Cosmetics OEM processing factories need to collaborate closely with merchants to customize and process high-quality cosmetics, which requires close cooperation in multiple aspects. The following are specific instructions:

Communication and planning before cooperation

Clear requirements: Merchants need to clearly explain product positioning, target customer groups, expected product efficacy, dosage form, packaging form, and other requirements to OEM factories. For example, if a merchant wants to launch an oil controlling moisturizing toner for oily skin, they need to inform the factory of these specific requirements.

Provide samples: If there are reference samples, the merchant should provide them to the factory so that the factory can analyze the texture, odor, color and other characteristics of the product, providing reference for subsequent research and production.

Qualification review: Merchants need to conduct strict audits on the production qualifications, production capacity, quality control system, etc. of OEM factories. Factories need to provide relevant qualification certificates to merchants, such as cosmetics production licenses, quality management system certifications, etc., to prove their ability to produce qualified products.

Product development and formula design

R&D cooperation: The R&D team of the factory designs formulas according to the needs of the merchants. During this process, both parties maintained close communication, and the factory promptly provided feedback to the merchant on the progress of formula development and any problems encountered. For example, if it is found during the research and development process that the amount of a certain functional ingredient added may affect the stability of the product, the factory needs to negotiate a solution with the merchant.

Sample testing: After the factory produces the sample, a series of internal tests will be conducted, including stability testing, efficacy testing, safety testing, etc. After passing the test, the samples will be sent to the merchant, who will organize the target customer group for trial and collect feedback. Based on the feedback from the trial, the factory adjusted and optimized the samples until satisfactory results were achieved for both parties.

Raw material procurement and quality control

Raw material screening: The factory selects high-quality raw material suppliers based on the final formula. Merchants can participate in the screening process of raw materials to evaluate their quality, price, supply stability, and other aspects. Both parties shall jointly determine the brand, specifications, quality standards, etc. of the raw materials to ensure that they meet the product quality requirements.

Quality inspection: After the raw materials arrive, the factory strictly inspects them according to quality standards, including testing of appearance, characteristics, content, microbiological indicators, and other aspects. At the same time, suppliers are required to provide quality inspection reports for each batch of raw materials to ensure the stability and traceability of raw material quality. Merchants have the right to conduct spot checks and audits on the inspection results of raw materials.

Production process management and monitoring

Production Plan: The factory develops a detailed production plan based on the merchant's order quantity and delivery time requirements. The production plan needs to consider factors such as the arrival time of raw materials, the arrangement of production equipment, and the allocation of personnel to ensure the smooth progress of the production process. Merchants can arrange follow-up work such as product launch and promotion according to production plans.

Process monitoring: During the production process, the factory strictly follows the production process regulations and quality control standards, monitoring every production process. For example, during the emulsification process, parameters such as temperature, stirring speed, and time are strictly controlled to ensure the texture and stability of the product. At the same time, the factory sets up quality control points to conduct quality inspections on semi-finished products, promptly identifying and resolving quality issues during the production process. Merchants can conduct regular or irregular inspections and supervision of the production site at the factory to understand the production progress and product quality.

Packaging Design and Production

Packaging design: Merchants are responsible for the design of product packaging, including the design of packaging bottles, boxes, labels, etc. In the design process, factors such as product positioning, preferences of target customer groups, and market trends should be fully considered. Factories can provide some suggestions for packaging design based on their own production experience, such as the selection of packaging materials, the rationality of packaging dimensions, etc., to ensure that the packaging not only conforms to the product image, but also facilitates production and transportation.

Packaging production and quality inspection: The factory purchases and produces packaging materials according to the packaging design plan confirmed by the merchant. After the packaging materials arrive, quality inspection should also be carried out to ensure that the quality of the packaging materials meets the requirements, such as the sealing of the packaging bottles, the printing clarity of the labels, etc. During the packaging process, the factory strictly follows the packaging process requirements to ensure that the product packaging has a beautiful and sturdy appearance, and meets the requirements of relevant regulations and standards.

Product Inspection and Delivery

Finished product inspection: After the production of the product is completed, the factory conducts a comprehensive inspection of the finished product, including inspection of appearance, odor, texture, specifications, efficacy, safety, and other aspects. Qualified products will be inspected and a quality inspection report will be issued, which will be provided to the merchant along with the goods. After receiving the product, the merchant will also conduct acceptance inspection. If any quality problems are found, they will communicate with the factory in a timely manner to resolve them.

Delivery and Transportation: The factory arranges the transportation of products according to the delivery time and location requested by the merchant. During transportation, take appropriate protective measures to ensure that the product is not damaged. At the same time, the factory provides relevant information on product transportation, such as logistics tracking numbers, estimated arrival times, etc., to facilitate merchants in tracking and receiving products.

After sales service and market feedback

After sales service: The factory provides after-sales service to merchants, answering their questions about product use, storage, quality, and other aspects encountered during the product sales process. If there is a complaint about product quality, the factory actively cooperates with the merchant to investigate and handle it, and takes measures such as recall, return and exchange to safeguard the rights and interests of the merchant and consumers.

Market feedback collection and improvement: Merchants promptly convey feedback information from consumers on products in the market to factories. Based on these feedbacks, the factory analyzes and studies the products, and if necessary, improves and optimizes the formula, production process, packaging, etc. of the products to enhance their quality and market competitiveness. Through the continuous efforts of both parties, achieve continuous improvement and upgrading of the product.