Customized toner processing and OEM toner processing cooperation process

The cooperation process between customized toner processing and OEM processing usually includes the following steps:

Pre communication and requirement confirmation

Customer consultation: Customers contact the OEM company through phone, email, or in person to understand their production capacity, product range, processing flow, and other basic information. They also express their customized needs for toner, such as product efficacy, ingredients, packaging design, order quantity, etc.

Provide samples: If the customer has ready-made toner samples, they can be provided to the processing company for a more intuitive understanding of customer needs, product analysis, and evaluation.

Requirement confirmation: Based on the customer's requirements and sample analysis results, the outsourcing enterprise further communicates with the customer to clarify the specific requirements of the product, including ingredients, efficacy, specifications, packaging form, delivery time, price, etc., and forms a detailed requirement document.

Product development and formula design

R&D plan formulation: The R&D team of the contract manufacturing enterprise develops a product R&D plan based on customer needs, combined with their own technical strength and experience, including selecting suitable raw materials, determining formula ratios, designing production processes, etc.

Sample trial production: According to the research and development plan, a small number of samples are trial produced for quality testing and performance testing to ensure that the product meets customer requirements and relevant standards.

Sample confirmation: Provide trial samples to customers for trial and confirmation. Customers provide feedback based on the trial results. If adjustments are needed, the R&D team optimizes the formula and process until the customer is satisfied and confirms the final sample.

Signing contracts and making payments

Contract signing: After both parties reach an agreement on the details of the cooperation, a formal processing contract is signed to clarify the rights and obligations of both parties, including product specifications, quantity, price, delivery time, quality standards, intellectual property ownership, confidentiality clauses, and other contents.

Payment of advance payment: The customer shall pay a certain percentage of advance payment to the contract processing enterprise as funds for initiating the project in accordance with the contract.

Raw material procurement and packaging design

Raw material procurement: Processing companies purchase high-quality raw materials based on confirmed formulas and production plans, and conduct strict quality inspections to ensure that the raw materials meet the requirements.

Packaging Design and Procurement: Customers are responsible for providing product packaging design solutions or entrusting processing companies to carry out packaging design. After the design is completed, the outsourcing enterprise purchases packaging materials according to the design requirements, such as bottle bodies, bottle caps, labels, paper boxes, etc., and conducts quality acceptance.

Production processing and quality control

Production arrangement: The outsourcing enterprise arranges production tasks based on contract orders and production plans, ensuring sufficient and coordinated resources such as production equipment and personnel.

Production process control: Strictly follow established production processes and quality standards during the production process, monitor and record each production link, and ensure the stability and consistency of product quality.

Quality inspection: After the product is produced, a comprehensive quality inspection is conducted, including appearance, odor, pH value, active ingredient content, microbial indicators, etc., to ensure that the product meets national standards and customer requirements. Only products that pass the inspection can proceed to the next stage.

Product packaging and shipping

Product packaging: Packaging the tested toner according to customer requirements, including filling, labeling, packaging, etc., to ensure that the packaging is exquisite, firm, and meets product positioning and transportation requirements.

Shipment arrangement: Based on the delivery location and time specified by the customer, arrange logistics shipment and provide timely logistics information to the customer for tracking the transportation status of the goods.

after-sale service

Product after-sales support: Contract processing enterprises provide customers with product after-sales service, including answering customers' questions about product use, storage, transportation, etc., and handling customer feedback on product quality issues.

Long term cooperation maintenance: Maintain good communication and cooperative relationships with customers, understand their market needs and product sales situation, provide customers with product improvement and upgrade suggestions, and jointly promote product marketing and sales.